Career Opportunities
Interested in joining one of the Best Employers in the Chippewa Valley?
We are currently seeking talented individuals to partner with us in a variety of roles.
If you would like to join our growing team of professionals, please email your resume to us today!!!
Networker
Please email your resume to
careers@pesi.com
.
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Senior Writer/Editor
Are you an experienced writer/editor with an interest in working with an established publication for psychotherapists? Do you have the deep curiosity of a journalist and the artistic heart of storyteller? What about a passion for merging the craft of writing with the craft of psychotherapy?
If so, you might be excited to learn that we’re looking for a highly experienced and organized writer/editor to join our team at Psychotherapy Networker.
For 45 years, we’ve been dedicated to offering practical guidance and creative inspiration to therapists around the world. Our magazine is widely honored for its narrative quality and in-depth thinking about the evolving field of psychotherapy—and our team is growing!
The person in this position would have a wide range of responsibilities, including:
- Pitch, write, and edit stories that reflect Psychotherapy Networker’s voice, brand, and in-depth thinking on social and clinical issues
- Work with experts in the field as a trusted editor to shape their experiences and clinical insight into engaging narratives
- Help shape and manage the editorial calendar and production process for staff and outside authors
- Keep up to date with the latest voices and developments in psychotherapy, and keep tabs on what’s interesting and appealing to therapists across the field
- Spearhead initiatives to increase readership
- Collaborate with our team to conceptualize, create, and manage various aspects of our annual conference, including writing compelling copy for clinical workshops
- Provide knowledgeable, insightful editorial guidance to experts in the field
- Manage the subscription process for readers, and liaison with vendors to ensure all parts of the process run smoothly
- Help with print orders and renewal mailings
Requirements
- Advanced degree in journalism, writing, English, psychology, or related fields
- Experience in or covering the mental health field is a plus
- 5+ years’ experience working with authors on conceptualization and substantive edits
- Experience in the publishing world and proven ability to take ownership of work
- A portfolio of published writing in multiple genres
- Sound editorial judgement and ability to set and maintain an editorial voice and tone appropriate for our brand and audience
- Able to balance high standards for content quality with ambitious traffic and engagement objectives
- Strong communication skills
- Solid understanding of current trends in psychotherapy
Candidates must be able to provide proof of eligibility to work in the United States following an offer of employment
Equal Employment Opportunity
Psychotherapy Networker is committed to creating a diverse environment and is proud to be an equal opportunity employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status. All qualified candidates are encouraged to apply.
We’re looking for a passionate digital editor with at least 10 years of experience growing online audiences in innovative ways. The person in this position should have outstanding creative writing and editing skills. Leadership and project-management skills are also a must, as is the ability to collaborate effectively with our team.
Share this job posting with your friends. https://www.pesi.com/careers/5295/senior-writer-editor
PESI
Please email your resume to
careers@pesi.com
.
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Client Solutions Specialist (remote positions available)
What We Do:
At PESI we reach millions of professionals daily, offering them advanced training so that they can help others to achieve hope and healing. Our work has a deeper purpose; one that contributes to improving the quality of life of others. Our mission is to connect knowledge with need; we help clinicians, in the mental health and healthcare fields, throughout the world expand their knowledge through delivering innovative and cutting-edge training that helps them to improve the outcomes of their clients’ lives.
How We Do It:
Our people create our success: We listen and we learn, and we strive to meet or exceed the expectations of our customers, associates and vendors.
We go direct and assume competence: We expect open, honest and ethical relationships both internally and externally.
We encourage you to be an entrepreneur: Our associates view their position or area as if it were their own business, and make decisions accordingly.
We aim for innovation and creativity: Continuous improvement and falling forward is what facilitates our ability to meet our mission of connecting knowledge with need.
Overview the Client Solutions Team:
The PESI Client Solutions Team delivers customer service and technical support for behavioral health, rehab, and healthcare professionals around the world! We provide Best-In-Class service by engaging our customers through answering phone calls, emails and live chats. Our goal is to support and assist professionals in identifying and utilizing our educational programming, not only to earn continuing education credit, but apply the knowledge gained from our experts to improve the lives of their clients and patients.
The support our Client Solutions Team gives - not only to our customers, but to other departments in the company - ensures delivery of PESI’s world-class programs. These programs allow professionals to treat their clients and improve patient outcomes for tens of thousands of adults and children each year!
What You Will Be Doing: (responsibilities)
- Professionally monitor and handle incoming phone and e-mail requests from customers and ensure that issues are resolved both promptly and thoroughly
- Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions in our system(s)
- Provide quality service and support in a variety of areas including, but not limited to; registration, program content, continuing education credits, webcasts, product orders and association memberships in a timely manner
- Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience
- Provide technical support for accessing online registrations and online programs
- Take payment information and other pertinent information such as addresses and phone numbers
- Sell products and services by informing customers of relevant add-ons’ and promotions
- Collaborate with other departments by working on projects outside of the customer service area
- Assist with placement of orders, refunds, re-ships, cancelations and/or exchanges
- Utilize computer technology to handle high call volumes
- Work with customer service manager to ensure proper customer service is being delivered
- Responsible for meeting customer service standards outlined by PESI Inc.
- Responsible for other duties as assigned
What You Bring to the Team: (skills and requirements)
- Associate degree and/or equivalent work experience in customer service/support
- 1+ years of experience in a customer service or help desk capacity strongly preferred
- Demonstrated passion for excellence with respect to treating and caring for customers
- Ability to communicate clearly and professionally, both written and verbal as the role requires extensive phone use
- Has "thick skin" and is able to handle complaints and unpleasant customers
- Ability to research and resolve complex customer issues and possess strong decision making and analytical skills
- Willingness to work a flexible schedule and occasional overtime when needed (Monday – Friday hours) - currently hiring for 10am – 7pm CST schedule
- Possess a strong work ethic and team player mentality
- Must type a minimum of 35 WPM
- Some experience with multiline telephones and strong technical aptitude preferred
- Possess the skill and ability to quickly pick up new technologies and software
- Knowledge of technical support issues related to Internet connectivity and PC troubleshooting experience a plus
- Computer proficiency in Microsoft Office, Microsoft Outlook, and Adobe Reader
What Would Thrill Us:
- Experience working with multiple computer systems
- Knowledge of various webinar delivery platforms, i.e. Zoom
- Involvement and success in a fast-paced, quickly changing environment
- Prior leadership and/or training roles
Candidates must be able to provide proof of eligibility to work in the United States following an offer of
Equal Employment Opportunity
PESI is committed to creating a diverse environment and is proud to be an equal opportunity employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status. All qualified candidates are encouraged to apply.
Share this job posting with your friends. https://www.pesi.com/careers/4846/client-solutions-specialist-remote-positions-available
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Digital Marketing Strategist – Email Marketing Expert
What we do:
At PESI we reach millions of professionals daily, offering them advanced training so that they can help others to achieve hope and healing. Our work has a deeper purpose; one that contributes to improving the quality of life of others. Our mission is to connect knowledge with need; we help clinicians, in the mental health and healthcare fields, throughout the world expand their knowledge through delivering innovative and cutting-edge training that helps them to improve the outcomes of their clients’ lives.
How do we do it:
Our People Create our Success – we listen and we learn and strive to meet or exceed the expectations of our customers, associates and vendors
Go Direct & Assume Competence - we expect open, honest and ethical relationships both internally and externally
Be an Entrepreneur – our associates view their position or area as if it were their own business, and make decisions accordingly
Innovation & Creativity - Continuous improvement and falling forward is what facilitates our ability to meet our mission of connecting knowledge with need
Overview the Digital Technology Team:
The digital marketing technology team is utilizing cutting edge technology solutions to broadcast PESI’s mission around the globe. This is a team of experience digital marketers with whom you will grow and expand your knowledge by collaboration and innovation.
What I will be doing: (responsibilities)
- Extensive knowledge and proficiency in email marketing (HubSpot preferred). Create, deploy and manage email campaigns, workflows and sequences, including template designs, top of funnel landing pages and forms, calls-to-action etc. within our HubSpot marketing automation platform
- Collaborate with content strategists to develop optimized marketing & automation campaign strategy
- Create, update and deploy email marketing campaigns, web templates, landing pages, and forms
- Measure, analyze, and report on digital marketing campaign activity to help drive decisions related to the customer’s journey
- Monitor and stay current on competitive and industry digital marketing trends, tools and resources
- Develop and optimize contact lists, segmentation, automation workflows, e-mail and campaign setup and deployment (not creating content or design), identify lead-scoring rules based on online behavior, internal data, profiling, and other data points to inform future strategy
- Manage data properties as needed with Contact, Company and Deal records in HubSpot along with developing reports, analytic dashboards, and processes to continuously monitor data quality and integrity
- Maintain ongoing communications with HubSpot support as needed (Client Success Manager, Sales, and Customer Service Help Desk) for system updates and support, including but not limited to beta testing, best practices, and remain current on latest innovations/product releases
What I bring to the team: (skills and requirements)
- 3+ years’ experience as a HubSpot Administrator
- College Degree in Marketing, Computer Science or related field and relevant sales/marketing experience
- Experience across the digital media landscape (including Email Marketing, PPC, Social Media, Online Media Planning, Web Development and Analytics)
- Motivation to quickly learn new technology and be looking for innovative ways to optimize digital marketing efforts or streamline processes
- Ability to communicate and troubleshoot complex issues, plus how to implement workflows/solutions to prevent issues in the future
- Strong organizational capabilities and ability to manage multiple projects simultaneously while meeting time-critical deadlines
- Self-starter who can work independently and proactively to resolve issues, take ownership of projects and processes in a fast-paced work environment
- Microsoft Office suite proficiency, especially Microsoft Excel
What would thrill us:
- Proficiency in HubSpot Marketing and Sales Hub - HubSpot Certifications (PLUS)
- Experience with Google Analytics or other web analytics service
- Beginner to intermediate HTML experience with the ability to code and debug emails and webpages using an HTML editor, i.e. Dreamweaver
What else you should know about us:
We are an organization that loves to play the game of business and we are unapologetically driven and dedicated to creating world-class educational solutions for our customers. By doing so, we get to help people around the world find comfort and healing.
Candidates must be able to provide proof of eligibility to work in the United States following an offer of employment
Equal Employment Opportunity
PESI is committed to creating a diverse environment and is proud to be an equal opportunity employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status. All qualified candidates are encouraged to apply.
Share this job posting with your friends. https://www.pesi.com/careers/4847/digital-marketing-strategist-email-marketing-expert
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Digital Marketing Strategist – Social Media Expert
What we do:
At PESI we reach millions of professionals daily, offering them advanced training so that they can help others to achieve hope and healing. Our work has a deeper purpose; one that contributes to improving the quality of life of others. Our mission is to connect knowledge with need; we help clinicians, in the mental health and healthcare fields, throughout the world expand their knowledge through delivering innovative and cutting-edge training that helps them to improve the outcomes of their clients’ lives.
How do we do it:
Our People Create our Success – we listen and we learn and strive to meet or exceed the expectations of our customers, associates and vendors
Go Direct & Assume Competence - we expect open, honest and ethical relationships both internally and externally
Be an Entrepreneur – our associates view their position or area as if it were their own business, and make decisions accordingly
Innovation & Creativity - Continuous improvement and falling forward is what facilitates our ability to meet our mission of connecting knowledge with need
Overview of the Digital Marketing Technology Team:
The digital marketing technology team is utilizing cutting edge technology solutions to broadcast PESI’s mission around the globe. This is a team of experienced digital marketers with whom you will grow and expand your knowledge by collaboration and innovation.
What I will be doing: (responsibilities)
- Create, write, edit, publish and share on-brand daily content (e.g., original text, blogs, images, video, HTML) that expands social reach, builds meaningful engagement with our audience and drives revenue
- Set up and optimize social content on media sites within each platform for both organic and paid efforts (including but not limited to: Facebook, Twitter, LinkedIn, Instagram, Pinterest, YouTube)
- Create a clear strategic plan for both organic content and paid campaigns that drive audience engagement metrics and leads to positive ROI
- Assist in monitoring and responding to customer comments, questions and reviews
- Ownership of customer issues, follow problems through to resolution, including sharing learnings with internal cross-functional teams
- Collaborate with brand teams brainstorming creative social media campaigns, opportunities for new product launches, product knowledge, and product information
- Build relationships with external partners to stay informed of industry trends to ensure social content is relevant and fresh
- Audit content effectiveness. Gather data, analyze and make recommendations based on results
- Make data driven decisions related to the design and development of new campaigns/content ideas
- Be curious. Monitor and stay current on industry social media marketing trends, tools and resources
What I bring to the team: (skills and requirements)
- College Degree in Marketing or a mental health-related field, and relevant sales/marketing experience
- 4+ years’ experience in developing, trafficking and analyzing social media campaigns. Specifically, strong experience in in the following platforms: Facebook, LinkedIn, YouTube
- Coachable, intellectually curious and entrepreneurial-minded individual
- Experience with direct marketing copywriting
- Excellent written and verbal communication skills
- Ability to effectively manage production schedules and changing initiatives while meeting deadlines
- Motivation to quickly learn new technology
- Excellent problem solving skills in challenging and fast-paced environments
What would thrill us:
- Professional writing experience in mental health, health care, or health-related industries combined with a background as a psychologist, counselor or social worker is a plus
- Experience with social media sites such as Twitter, Pinterest, Instagram, TikTok, Snapchat
- Experience with Google Analytics or other web analytics service
- Experience with HTML, CSS is a STRONG PLUS
- Experience with graphics editing and management, i.e. Adobe Photoshop
- Experience with video editing software like Adobe Premiere Elements
- Experience with blogging and content management systems
- Experience with SEO
What else you should know about us:
We are an organization that loves to play the game of business and we are unapologetically driven and
dedicated to creating world-class educational solutions for our customers. By doing so, we get to help people around the world find comfort and healing.
Candidates must be able to provide proof of eligibility to work in the United States following an offer of
employment.
Equal Employment Opportunity
PESI is committed to creating a diverse environment and is proud to be an equal opportunity employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status. All qualified candidates are encouraged to apply.
Share this job posting with your friends. https://www.pesi.com/careers/5294/digital-marketing-strategist-social-media-expert
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Software Engineer (will consider remote)
What We Do:
At PESI we reach millions of professionals daily, offering them advanced training so that they can help others to achieve hope and healing. Our work has a deeper purpose; one that contributes to improving the quality of life of others. Our mission is to connect knowledge with need; we help clinicians, in the mental health and healthcare fields, throughout the world expand their knowledge through delivering innovative and cutting-edge training that helps them to improve the outcomes of their clients’ lives. PESI has offices on three continents and is continuing to expand. Join a company with a culture that embraces inquisitiveness, responsibility, collaboration, and continual learning and growth.
How We Do It:
We aim for innovation and creativity: Continuous improvement and falling forward is what facilitates our ability to meet our mission of connecting knowledge with need.
Our people create our success: We listen, we learn, and we strive to meet or exceed the expectations of our customers, associates and vendors.
We go direct and assume competence: We expect open, honest and ethical relationships both internally and externally.
We encourage you to be an entrepreneur: Our associates view their position or area as if it were their own business and make decisions accordingly.
Overview of the Information Technology Team:
The PESI Information Technology Team is responsible for supporting the efforts of all PESI organizations – from business development to fulfillment. From desktop support to building, implementing, and supporting enterprise-scale systems, we work together to change how we reach our customers by developing new and innovative solutions to create efficiencies, expand our capabilities, and provide our customers with a best-in-class experience.
What You Will Be Doing: (responsibilities)
- Apply a mixture of proven and cutting-edge technologies, including .NET Core, ASP.NET Core, ASP.NET MVC, React, and TypeScript
- Architect and build new, modern, cloud- and web-based systems that will shape the future of our business – from initial requirements gathering thru deployment
- Create primarily within the Microsoft stack writing C# on the server, with opportunities to leverage other tools and languages as fitting
- Participate and lead collaborative discussions on current and future projects and solutions
- Debug applications and system issues using Visual Studio, PowerShell, and your go-to toolchain
- Integrate business processes with third-party web APIs
- Engage in meaningful work that has a real impact on society!
- Work with passionate, curious engineers who enjoy continuously learning from each other
- Be a problem solver, including knowing when the best solution involves writing no code at all
- Have access to the tools you need, both software and hardware, to do your best work
- Be empowered to present new ideas and create solutions that shape the future of our entire organization
- Maintain a healthy work life balance
What You Bring to the Team: (skills and requirements)
- Bachelor’s Degree in computer science, software engineering or MIS or related field and/or relevant software development experience
- 5+ years of experience as a developer
- Continuous learner; ability to examine solutions you’ve developed and explain changes you'd make today – and why
- Experience in our preferred technologies
- C#
- ASP.NET MVC
- SQL Server (data access experience with EntityFramework and Dapper)
- HTML, CSS (experience with Bootstrap)
- JavaScript (experience with TypeScript, React)
- First-rate communication skills – technical and non-technical, written and oral
- Excellent problem-solving skills and troubleshooting acumen
- Self-motivated and career-minded
- Passion for team success
What Would Thrill Us:
- System design and software architecture experience
- Cloud (Azure or other) development experience
- eCommerce development experience
- Interest/experience in quality assurance within your code and your processes
- Strong experience or knowledge of CI/CD processes
- Leadership skills
Candidates must be able to provide proof of eligibility to work in the United States following an offer of
employment.
Equal Employment Opportunity
PESI is committed to creating a diverse environment and is proud to be an equal opportunity employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status. All qualified candidates are encouraged to apply.
Share this job posting with your friends. https://www.pesi.com/careers/5018/software-engineer-will-consider-remote
