Career Opportunities

At PESI we reach millions of professionals daily, offering them advanced training so that they can help others to achieve hope and healing. Our work has a deeper purpose; one that contributes to improving the quality of life of others. Our mission is to connect knowledge with need; we help clinicians, in the mental health and healthcare fields, throughout the world expand their knowledge through delivering innovative and cutting-edge training that helps them to improve the outcomes of their clients’ lives. 

Our people create our success: We listen and we learn, and we strive to meet or exceed the expectations of our customers, associates and vendors. 

We go direct and assume competence: We expect open, honest and ethical relationships both internally and externally.

We encourage you to be an entrepreneur: Our associates view their position or area as if it were their own business, and make decisions accordingly.  

We aim for innovation and creativity: Continuous improvement and falling forward is what facilitates our ability to meet our mission of connecting knowledge with need

The business development team is a group of strategic thinkers who create and market dynamic continuing education seminars and courses. This team focuses on identifying and evaluating topics for mental health, healthcare and rehab professionals that are both relevant and exciting for professionals to attend. Additionally, this team builds relationships with expert speakers, trainers, and authors in the fields of psychotherapy and healthcare, assisting them in the design of seminars and online courses, developing clear marketing strategies and compelling sales copy; while collaborating with a small, close-knit team. This is a team of experience business-minded professionals with whom you will grow and expand your knowledge by collaboration and innovation.

What You Will Be Doing: (responsibilities)

  • Identify the latest trends, techniques, approaches, topics, and voices in the field psychotherapy, healthcare and rehabilitation that are most relevant to professionals

  • Turn those ideas into compelling seminars, courses, and training programs that professionals will find useful and want to attend

  • Develop and maintain strong relationships with new and existing presenters

  • Create data-driven direct mail and digital marketing campaigns through writing compelling sales copy and determining the most pertinent target audience

  • Maintain a robust knowledge of the field of psychotherapy and healthcare 

  • Analyze effectiveness of marketing strategies and align future campaigns with current data and trends.

  • Work both independently and collaboratively by creating goals for yourself, meeting deadlines, and communicating ideas clearly to team members

What You Bring to the Team: (skills and requirements)

  • Bachelor’s Degree preferred 

  • 3-5 years’ experience in one or more areas marketing, new business development, product 

  • development or business ownership  

  • Budgeting, analysis and negotiation skills 

  • Exceptional verbal and written communication skills 

  • Willingness to take risks 

  • Evening/weekend calls/emails when emergencies might arise with speakers and travel issues 

  • Flexibility to be self-motivated but also excel in a team environment 

  • A keen entrepreneurial drive 

  • Ability to manage multiple tasks with great attention to detail 

  • Excellent problem solving skills in a challenging and fast paced environment  

  • Intermediate to advanced computer proficiency in Microsoft applications 

  • Some travel required, up to 15%

  • Entrepreneurial background 

  • Content marketing training/experience

  • Experience with continuing education boards or trainings

  • Training, work experience or license in the psychotherapy or healthcare field 

We are an organization that loves to play the game of business and we are unapologetically driven and dedicated to creating world-class educational solutions for our customers.  By doing so, we get to help people around the world find comfort and healing.  

PESI is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status.  All qualified candidates are encouraged to apply.

Career Opportunity: Continuing Education Administrator (CEA)

What We Do:

At PESI we reach millions of professionals daily, offering them advanced training so that they can help others to achieve hope and healing. Our work has a deeper purpose; one that contributes to improving the quality of life of others. Our mission is to connect knowledge with need; we help clinicians, in the mental health and healthcare fields, throughout the world expand their knowledge through delivering innovative and cutting-edge training that helps them to improve the outcomes of their clients’ lives.

How We Do It:

Our people create our success: We listen and we learn, and we strive to meet or exceed the expectations of our customers, associates and vendors.

We go direct and assume competence: We expect open, honest and ethical relationships both internally and externally.

We encourage you to be an entrepreneur: Our associates view their position or area as if it were their own business, and make decisions accordingly.

We aim for innovation and creativity: Continuous improvement and falling forward is what facilitates our ability to meet our mission of connecting knowledge with need.

Overview of the Continuing Education Team:

The PESI Continuing Education Team is responsible for supporting PESI’s continuing education efforts by ensuring accreditation compliance with national and state professional board requirements (e.g., ACCME, ANCC, ASHA, ASWB). This role includes drafting accreditation renewals, reviewing educational content and speaker credentials for compliance purposes, submitting necessary documentation for board approvals, and issuing the appropriate credit hours to participants. The CE Administrator will have the opportunity to work in a fast paced, dynamic environment where growth and professionalism will be achieved largely through sound judgment, sense of urgency, integrity, creativity, and a balance between strategic and tactical skills.

What You Will Be Doing: (responsibilities)

• Secure and maintain accreditation for educational courses and products.
• Ensure adherence to board requirements in the planning, delivery, and evaluation of courses offered, including meeting deadlines for submission of reports, forms, fees and certificates.
• Communicate accreditation requirements to all relevant departments across the organization.
• Maintain a collaborative relationship with other departments and appropriate accrediting agencies.
• Provide verification to various accreditation groups and certificates as requested.
• Respond to board inquiries and attendee requests in a timely manner.
• Responsible for other duties as assigned.

What You Will Bring to the Team: (skills and requirements)

• Bachelor’s degree and/or equivalent work experience in an accreditation-related field
• Demonstrated ability to use computer technology consistent with duties and responsibilities
• Problem-solving skills and ability to meet deadlines in a fast-paced, ever-changing environment
• Strong attention to detail
• Proficiency in organizing and prioritizing workload
• Excellent verbal and written communication skills
• Ability to thrive in a team environment while also working independently

• Ability to connect procedural tasks with organizational goals and outcomes
• Experience working with multiple computer systems
• Knowledge of various webinar delivery platforms, i.e. Zoom
• Involvement and success in a fast-paced, quickly changing environment

PESI is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status.  All qualified candidates are encouraged to apply.

At PESI we reach millions of professionals daily, offering them advanced training so that they can help others to achieve hope and healing. Our work has a deeper purpose; one that contributes to improving the quality of life of others. Our mission is to connect knowledge with need; we help clinicians, in the mental health and healthcare fields, throughout the world expand their knowledge through delivering innovative and cutting-edge training that helps them to improve the outcomes of their clients’ lives. 

Our people create our success: We listen and we learn, and we strive to meet or exceed the expectations of our customers, associates and vendors. 

We go direct and assume competence:  We expect open, honest and ethical relationships both internally and externally.

We encourage you to be an entrepreneur: Our associates view their position or area as if it were their own business, and make decisions accordingly.  

We aim for innovation and creativity: Continuous improvement and falling forward is what facilitates our ability to meet our mission of connecting knowledge with need.

The PESI Continuing Education Team is responsible for supporting PESI’s continuing education efforts by ensuring accreditation compliance with national and state professional board requirements (e.g., ACCME, ANCC, ASHA, ASWB). This role includes drafting accreditation renewals, reviewing educational content and speaker credentials for compliance purposes, submitting necessary documentation for board approvals, and issuing the appropriate credit hours to participants. The CE Coordinator will have the opportunity to work in a fast paced, dynamic environment where growth and professionalism will be achieved largely through sound judgment, sense of urgency, integrity, creativity, and a balance between strategic and tactical skills.

What You Will Be Doing: (responsibilities)

What You Bring to the Team: (skills and requirements)

PESI is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status.  All qualified candidates are encouraged to apply.

At PESI we reach millions of professionals daily, offering them advanced training so that they can help others to achieve hope and healing. Our work has a deeper purpose; one that contributes to improving the quality of life of others. Our mission is to connect knowledge with need; we help clinicians, in the mental health and healthcare fields, throughout the world expand their knowledge through delivering innovative and cutting-edge training that helps them to improve the outcomes of their clients’ lives. 

Our people create our success: We listen and we learn, and we strive to meet or exceed the expectations of our customers, associates and vendors. 

We go direct and assume competence:  We expect open, honest and ethical relationships both internally and externally.

We encourage you to be an entrepreneur: Our associates view their position or area as if it were their own business, and make decisions accordingly.  

We aim for innovation and creativity: Continuous improvement and falling forward is what facilitates our ability to meet our mission of connecting knowledge with need.

The PESI Customer Service Team delivers customer service and technical support for behavioral health, rehab, and healthcare professionals around the world!  We provide Best-In-Class service by engaging our customers through answering phone calls, emails and live chats.  Our goal is to support and assist professionals in identifying and utilizing our educational programming, not only to earn continuing education credit, but apply the knowledge gained from our experts to improve the lives of their clients and patients.  

The support our Customer Service Team gives - not only to our customers, but to other departments in the company - ensures delivery of PESI’s world-class programs.  These programs allow professionals to treat their clients and improve patient outcomes for tens of thousands of adults and children each year!   

What You Will Be Doing: (responsibilities)

  • Professionally monitor and handle incoming phone and e-mail requests from customers and ensure that issues are resolved both promptly and thoroughly

  • Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions in our system(s)

  • Provide quality service and support in a variety of areas including, but not limited to; registration, program content, continuing education credits, webcasts, product orders and association memberships in a timely manner

  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience

  • Provide technical support for accessing online registrations and online programs

  • Take payment information and other pertinent information such as addresses and phone numbers

  • Sell products and services by informing customers of relevant add-ons’ and promotions

  • Collaborate with other departments by working on projects outside of the customer service area

  • Assist with placement of orders, refunds, re-ships, cancelations and/or exchanges

  • Utilize computer technology to handle high call volumes 

  • Work with customer service manager to ensure proper customer service is being delivered

  • Responsible for meeting customer service standards outlined by PESI Inc.

  • Responsible for other duties as assigned

What You Bring to the Team: (skills and requirements)

  • Associate degree and/or equivalent work experience in customer service/support

  • 1+ years of experience in a customer service or help desk capacity strongly preferred 

  • Demonstrated passion for excellence with respect to treating and caring for customers

  • Ability to communicate clearly and professionally, both written and verbal as the role requires extensive phone use

  • Has "thick skin" and is able to handle complaints and unpleasant customers

  • Ability to research and resolve complex customer issues and possess strong decision making and analytical skills

  • Willingness to work a flexible schedule and occasional overtime when needed (Monday – Friday hours vary from 6:30 am – 8:00 pm) - currently hiring for 11am – 8 pm schedule

  • Possess a strong work ethic and team player mentality

  • Must type a minimum of 35 WPM

  • Some experience with multiline telephones and strong technical aptitude preferred  

  • Possess the skill and ability to quickly pick up new technologies and software

  • Knowledge of technical support issues related to Internet connectivity and PC troubleshooting experience a plus

  • Computer proficiency in Microsoft Office, Microsoft Outlook, and Adobe Reader

  • Experience working with multiple computer systems 

  • Knowledge of various webinar delivery platforms, i.e. Zoom 

  • Involvement and success in a fast-paced, quickly changing environment

  • Prior leadership and/or training roles  

PESI is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status.  All qualified candidates are encouraged to apply.

Career Opportunity: Direct Response Marketer

What We Do:

PESI is the world’s leading provider of continuing education for mental health, healthcare, and rehab professionals. Our innovative and cutting-edge trainings provide the post-graduate education busy professionals need to advance their careers and improve their clinical outcomes. Non-profit.

How We Do It:

Our people create our success: We listen and we learn, and we strive to meet or exceed the expectations of our customers, associates and vendors.

Overview of the Digital Marketing Strategy Team:

The digital marketing strategy team is a group of strategic thinkers who create powerful direct response marketing solutions.

Skilled pitch masters, this team of ten crafts exceptional offers that awakens clinician interest, powerfully positions our world-class trainings, and develops a strong emotional tie that produces immediate sales and leads.

If your heroes include iconic pitchmen such as Jeff Walker, Anthony Sullivan, Marie Forleo, Billy Mays, Richard Simmons, Ron Popeil, and Amy Porterfield – we should talk.

With rapidly growing dynamic business opportunities both nationally and internationally, we’re looking for a passionate direct response marketer/copywriter like you to join our team and help us drive revenue through your ability to create fierce agreement.

What we manage:

• Six unique email channels for behavioral health clinicians, rehab professionals, and healthcare workers
• Engaged email lists that exceed half a million names (and growing)
• The execution of creating content and copy that fuels 3000+ campaigns and 300+ million emails annually
• We work with Amazon and New York Times best-selling authors as well as mental health advocates such as: Brené Brown, Bryan Stevenson, Tony Robbins, Taraji P. Henson, Russel Brand, Malcolm Gladwell, Bessel van der Kolk, Daniel Siegel, and more

What You Will Be Doing: (responsibilities)

• Write and develop compelling offers (both short and long-form copy) that builds trust and drives readers to make an immediate purchase
• Learn our unique copywriting recipe that has been proven to grow revenue
• Leverage our years of direct response marketing and utilize past data trends and metrics to help predict offer and copy success
• Use your own creative abilities and data skills to enhance and refine our proven marketing methodology
• Measure and analyze marketing campaign performance to make data-driven decisions that allow you to rapidly respond to the needs, demands, and tastes of our audience
• Confidently persuade and sell your ideas when collaborating with both internal and external parties including: subject matter experts, business partners, marketing teams, media vendors nationwide, and others.
• Stay current on industry content and digital marketing trends, tools and resources
• Stay current on trending content opportunities for Behavioral Health, Healthcare and Rehab professionals

What You Bring to the Team: (skills and requirements)

• College Degree in Marketing or related field and/or relevant sales/marketing experience
• 5+ years’ experience in direct response marketing/copywriting
• A proven track record of producing direct response marketing assets in various forms with sales-increasing performance
• Portfolio with samples
• The ability to craft an offer and pitch on the flyProficiency in organizing and prioritizing workload
• Coachable, motivated and entrepreneurial-minded individual
• Couples natural curiosity with a growth mindset for seeking knowledge and creating new business strategies
• Ability to identify problems, risks and issues, mediate and develop solutions, and implement a course of action
• Ability to work independently and remotely, as well as in a team environment
• Willingness to take calculated risks

• Experience developing and analyzing online instructional material
• Familiarity with email and other digital marketing metrics
• Experience with Hubspot, Silverpop, or other email marketing systems
• Experience with Google Analytics and PowerBI
• Experience with HTML is a plus

We are an organization that loves the game of business, and we are unapologetically driven and dedicated to creating world-class educational solutions for our customers. By doing so, we get to help people around the world find comfort and healing.

We go direct and assume competence: We expect open, honest and ethical relationships both internally and externally.

We encourage you to be an entrepreneur: Our associates view their position or area as if it were their own business and make decisions accordingly.

We aim for innovation and creativity: Continuous improvement and falling forward is what facilitates our ability to meet our mission of connecting knowledge with need

Our headquarters are in Eau Claire, Wisconsin with employees both nationally and internationally.

PESI is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status.  All qualified candidates are encouraged to apply.

Career Opportunity: Marketing Coordinator - Mail Marketing Focus

What We Do:

At PESI we reach millions of professionals daily, offering them advanced training so that they can help others to achieve hope and healing. Our work has a deeper purpose; one that contributes to improving the quality of life of others. Our mission is to connect knowledge with need; we help clinicians, in the mental health and healthcare fields, throughout the world expand their knowledge through delivering innovative and cutting-edge training that helps them to improve the outcomes of their clients’ lives.

How We Do It:

Our people create our success: We listen and we learn, and we strive to meet or exceed the expectations of our customers, associates and vendors.

We go direct and assume competence: We expect open, honest and ethical relationships both internally and externally.

We encourage you to be an entrepreneur: Our associates view their position or area as if it were their own business, and make decisions accordingly.

We aim for innovation and creativity: Continuous improvement and falling forward is what facilitates our ability to meet our mission of connecting knowledge with need.

Overview the Direct Mail Marketing Team:

The direct mail marketing team is a group of strategic and analytical thinkers who create and organize direct mail campaign strategies for continuing education seminars and courses. This team focuses on developing effective, accurate and timely marketing campaigns for seminars, courses and products for mental health, healthcare and rehab professionals. Additionally, this team is responsible for identifying, acquiring and building marketing lists and analyzing market data. This is a team of experienced business-minded professionals with whom you will grow and expand your knowledge by collaboration and innovation.

What You Will Be Doing: (responsibilities)

• Develop, implement and manage direct mail plan strategies
• Analyze direct mail campaign performance using established metrics to evaluate effectiveness and success
• Present and recommend key takeaways for improvement of direct mail performance using cost-benefit analysis
• Compile list data for individual marketing campaigns from various sources
• Coordinate with outside vendors to schedule and facilitate execution of marketing campaigns
• Update, manage and maintain list data in Marketing Databases
• Identify and implement new testing strategies for our mailings that promotes list growth and drives revenue
• Strategically manage and negotiate the purchases of mailing lists across multiple markets to aid in campaign success
• Manipulate and manage mail databases utilizing Excel or other data visualization software
• Analyze effectiveness of marketing strategies and align future campaigns with current data and trends.
• Work both independently and collaboratively by creating goals for yourself, meeting deadlines, and communicating ideas clearly to team members

What You Will Bring to the Team: (skills and requirements)

• Bachelor’s Degree in a related Business or Marketing program preferred
• 1-3 years' Marketing experience preferred
• Analytic mindset with the ability to define problems, collect data, establish facts, and draw valid conclusions
• Exceptional verbal and written communication skills
• Willingness to take risks
• Flexibility to be self-motivated but also excel in a team environment
• A keen entrepreneurial drive
• Meet deadlines
• Ability to manage multiple tasks with great attention to detail
• Excellent problem solving skills in a challenging and fast paced environment
• Intermediate to advanced computer proficiency in Microsoft application, emphasis on Excel

• Previous experience with BCC Mail Manager software is a strong plus +++
• Knowledge of Geographic Information System Applications is a plus, but not required
• Understanding of United States Postal Rules and Regulations, Data, and Variable Letter programming with any Direct Mail industry software is desired, but not required

What Else You Should Know About Us:

We are an organization that loves to play the game of business and we are unapologetically driven and dedicated to creating world-class educational solutions for our customers. By doing so, we get to help people around the world find comfort and healing.

PESI is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status.  All qualified candidates are encouraged to apply.