Career Opportunities

Interested in joining one of the Best Employers in the Chippewa Valley?

We are currently seeking talented individuals to partner with us in a variety of roles.

If you would like to join our growing team of professionals, please email your resume to us today!!!

Best of the Chippewa Valley Award

PESI

Please email your resume to careers@pesi.com .
[+] [-] Customer Service Representative (remote positions available)
What We Do:
At PESI we reach millions of professionals daily, offering them advanced training so that they can help others to achieve hope and healing. Our work has a deeper purpose; one that contributes to improving the quality of life of others. Our mission is to connect knowledge with need; we help clinicians, in the mental health and healthcare fields, throughout the world expand their knowledge through delivering innovative and cutting-edge training that helps them to improve the outcomes of their clients’ lives. 

How We Do It:  
Our people create our success: We listen and we learn, and we strive to meet or exceed the expectations of our customers, associates and vendors. 

We go direct and assume competence:  We expect open, honest and ethical relationships both internally and externally.

We encourage you to be an entrepreneur: Our associates view their position or area as if it were their own business, and make decisions accordingly.  

We aim for innovation and creativity: Continuous improvement and falling forward is what facilitates our ability to meet our mission of connecting knowledge with need.

Overview the Customer Service Team:
The PESI Customer Service Team delivers customer service and technical support for behavioral health, rehab, and healthcare professionals around the world!  We provide Best-In-Class service by engaging our customers through answering phone calls, emails and live chats.  Our goal is to support and assist professionals in identifying and utilizing our educational programming, not only to earn continuing education credit, but apply the knowledge gained from our experts to improve the lives of their clients and patients.  

The support our Customer Service Team gives - not only to our customers, but to other departments in the company - ensures delivery of PESI’s world-class programs.  These programs allow professionals to treat their clients and improve patient outcomes for tens of thousands of adults and children each year!   

What You Will Be Doing: (responsibilities)
  • Professionally monitor and handle incoming phone and e-mail requests from customers and ensure that issues are resolved both promptly and thoroughly
  • Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions in our system(s)
  • Provide quality service and support in a variety of areas including, but not limited to; registration, program content, continuing education credits, webcasts, product orders and association memberships in a timely manner
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience
  • Provide technical support for accessing online registrations and online programs
  • Take payment information and other pertinent information such as addresses and phone numbers
  • Sell products and services by informing customers of relevant add-ons’ and promotions
  • Collaborate with other departments by working on projects outside of the customer service area
  • Assist with placement of orders, refunds, re-ships, cancelations and/or exchanges
  • Utilize computer technology to handle high call volumes
  • Work with customer service manager to ensure proper customer service is being delivered
  • Responsible for meeting customer service standards outlined by PESI Inc.
  • Responsible for other duties as assigned

What You Bring to the Team: (skills and requirements)
  • Associate degree and/or equivalent work experience in customer service/support
  • 1+ years of experience in a customer service or help desk capacity strongly preferred 
  • Demonstrated passion for excellence with respect to treating and caring for customers
  • Ability to communicate clearly and professionally, both written and verbal as the role requires extensive phone use
  • Has "thick skin" and is able to handle complaints and unpleasant customers
  • Ability to research and resolve complex customer issues and possess strong decision making and analytical skills
  • Willingness to work a flexible schedule and occasional overtime when needed (Monday – Friday hours vary from 6:30 am – 8:00 pm) - currently hiring for 10am – 7pm schedule
  • Possess a strong work ethic and team player mentality
  • Must type a minimum of 35 WPM
  • Some experience with multiline telephones and strong technical aptitude preferred
  • Possess the skill and ability to quickly pick up new technologies and software
  • Knowledge of technical support issues related to Internet connectivity and PC troubleshooting experience a plus
  • Computer proficiency in Microsoft Office, Microsoft Outlook, and Adobe Reader

What Would Thrill Us:
  • Experience working with multiple computer systems
  • Knowledge of various webinar delivery platforms, i.e. Zoom
  • Involvement and success in a fast-paced, quickly changing environment
  • Prior leadership and/or training roles  

Candidates must be able to provide proof of eligibility to work in the United States following an offer of

Equal Employment Opportunity 
PESI is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status.  All qualified candidates are encouraged to apply.


Share this job posting with your friends. https://www.pesi.com/careers/4846/customer-service-representative-remote-positions-available
[+] [-] Digital Marketing Strategist

Career Opportunity: Digital Marketing Strategist

Wanted:
Are you a business-minded, strategic thinker who would love the challenge of managing a $1,000,000+ email channel and growing it? A direct response marketing guru who thrives on nailing an offer that generates rapid revenue? Do you look at email metrics and see a clear story? Do you have an eye for landing pages and emails that sell? We’re looking for you!

What We Do:
PESI is the world’s leading provider of continuing education for mental health, healthcare, and rehab professionals. Our innovative and cutting-edge trainings provide the post-graduate education busy professionals need to better help the populations they serve.

Our work changes lives … millions of lives each year. Knowing we’re making a difference is what drives us to do more each day to achieve our nonprofit mission of connecting knowledge with need.

Overview of the Digital Technology Team:
The digital marketing strategy team is a group of strategic thinkers who create powerful direct response marketing solutions. Skilled pitch masters, this team of ten crafts exceptional offers that awaken clinician interest, powerfully position our world-class trainings, and develop a strong emotional tie that produces immediate sales and leads. We thrive on rapid sales growth, nailing the offer, optimizing response rates by analyzing email metrics and A/B testing, and most importantly, connecting clinicians with the training they need.

What we manage:
  • Six unique email channels for behavioral health clinicians, rehab professionals, and healthcare workers
  • Engaged email lists that exceed half a million names (and growing)
  • The execution of creating content and copy that fuels 3000+ campaigns and 300+ million emails annually
  • We work with Amazon and New York Times best-selling authors as well as mental health advocates such as: Brené Brown, Bryan Stevenson, Tony Robbins, Taraji P. Henson, Russel Brand, Malcolm Gladwell, Bessel van der Kolk, Daniel Siegel, and more

What You Will Be Doing: (responsibilities)
  • Measure and analyze marketing campaign performance to make data-inspired decisions that allow you to rapidly respond to the needs, demands, and tastes of our audience
  • Write and develop compelling offers (both short and long-form copy) that build trust and drive readers to make an immediate purchase
  • Leverage our years of direct response marketing and utilize past data trends and metrics to help predict offer and copy success
  • Confidently persuade and sell your ideas when collaborating with both internal and external parties including: subject matter experts, business partners, marketing teams, media vendors nationwide, and others
  • Stay current on industry and digital marketing trends, tools and resources

What You Bring to the Team: (skills and requirements)
  • College Degree in Marketing, Business or related field and/or relevant sales/marketing experience
  • 5+ years of experience in email marketing (with work examples to back that up)
  • Ability to drive revenue and measure via GA and other analytics tools
  • Ability to articulate strategy and tell stories with data
  • A proven track record of producing direct response marketing assets in various forms with sales-increasing performance
  • Willingness to take data-driven, calculated risks
  • The ability to craft a compelling offer and pitch on the fly
  • Ability to identify problems, risks and issues, develop solutions, and implement a course of action
  • Ability to work independently and remotely, as well as in a team environment

What Would Thrill Us:
  • Experience managing and growing an email channel
  • Experience developing and analyzing online instructional material
  • Experience with Hubspot, Silverpop, or other email marketing systems
  • Experience with Google Analytics and PowerBI
  • Experience with HTML is a plus

What Else You Should Know About Us:
We are an organization that loves the game of business, and we are unapologetically driven and dedicated to creating world-class educational solutions for our customers. By doing so, we get to help people around the world find comfort and healing.

We go direct and assume competence: We expect open, honest and ethical relationships both internally and externally.

We encourage you to be an entrepreneur: Our associates view their position or area as if it were their own business and make decisions accordingly.

We aim for innovation and creativity: Continuous improvement and falling forward is what facilitates our ability to meet our mission of connecting knowledge with need

Our headquarters are in Eau Claire, Wisconsin with employees both nationally and internationally.

Candidates must be able to provide proof of eligibility to work in the United States following an offer of employment

Equal Employment Opportunity 
PESI is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status.  All qualified candidates are encouraged to apply.


Share this job posting with your friends. https://www.pesi.com/careers/4341/digital-marketing-strategist
[+] [-] Digital Marketing Strategist – Email Marketing Expert
What we do:
At PESI we reach millions of professionals daily, offering them advanced training so that they can help others to achieve hope and healing. Our work has a deeper purpose; one that contributes to improving the quality of life of others. Our mission is to connect knowledge with need; we help clinicians, in the mental health and healthcare fields, throughout the world expand their knowledge through delivering innovative and cutting-edge training that helps them to improve the outcomes of their clients’ lives. 

How do we do it:  
Our People Create our Success – we listen and we learn and strive to meet or exceed the expectations of our customers, associates and vendors 

Go Direct & Assume Competence - we expect open, honest and ethical relationships both internally and externally

Be an Entrepreneur – our associates view their position or area as if it were their own business, and make decisions accordingly  

Innovation & Creativity - Continuous improvement and falling forward is what facilitates our ability to meet our mission of connecting knowledge with need

Overview the Digital Technology Team:
The digital marketing technology team is utilizing cutting edge technology solutions to broadcast PESI’s mission around the globe.  This is a team of experience digital marketers with whom you will grow and expand your knowledge by collaboration and innovation.   

What I will be doing: (responsibilities)
  • Extensive knowledge and proficiency in email marketing (HubSpot preferred). Create, deploy and manage email campaigns, workflows and sequences, including template designs, top of funnel landing pages and forms, calls-to-action etc. within our HubSpot marketing automation platform
  • Collaborate with content strategists to develop optimized marketing & automation campaign strategy
  • Create, update and deploy email marketing campaigns, web templates, landing pages, and forms
  • Measure, analyze, and report on digital marketing campaign activity to help drive decisions related to the customer’s journey
  • Monitor and stay current on competitive and industry digital marketing trends, tools and resources
  • Develop and optimize contact lists, segmentation, automation workflows, e-mail and campaign setup and deployment (not creating content or design), identify lead-scoring rules based on online behavior, internal data, profiling, and other data points to inform future strategy
  • Manage data properties as needed with Contact, Company and Deal records in HubSpot along with developing reports, analytic dashboards, and processes to continuously monitor data quality and integrity
  • Maintain ongoing communications with HubSpot support as needed (Client Success Manager, Sales, and Customer Service Help Desk) for system updates and support, including but not limited to beta testing, best practices, and remain current on latest innovations/product releases
What I bring to the team: (skills and requirements)
  • 3+ years’ experience as a HubSpot Administrator
  • College Degree in Marketing, Computer Science or related field and relevant sales/marketing experience
  • Experience across the digital media landscape (including Email Marketing, PPC, Social Media, Online Media Planning, Web Development and Analytics)
  • Motivation to quickly learn new technology and be looking for innovative ways to optimize digital marketing efforts or streamline processes
  • Ability to communicate and troubleshoot complex issues, plus how to implement workflows/solutions to prevent issues in the future
  • Strong organizational capabilities and ability to manage multiple projects simultaneously while meeting time-critical deadlines
  • Self-starter who can work independently and proactively to resolve issues, take ownership of projects and processes in a fast-paced work environment
  • Microsoft Office suite proficiency, especially Microsoft Excel 

What would thrill us:
  • Proficiency in HubSpot Marketing and Sales Hub - HubSpot Certifications (PLUS)
  • Experience with Google Analytics or other web analytics service
  • Beginner to intermediate HTML experience with the ability to code and debug emails and webpages using an HTML editor, i.e. Dreamweaver
What else you should know about us: 
We are an organization that loves to play the game of business and we are unapologetically driven and dedicated to creating world-class educational solutions for our customers.  By doing so, we get to help people around the world find comfort and healing.  

Candidates must be able to provide proof of eligibility to work in the United States following an offer of

Equal Employment Opportunity 
PESI is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status.  All qualified candidates are encouraged to apply.


Share this job posting with your friends. https://www.pesi.com/careers/4847/digital-marketing-strategist-email-marketing-expert
[+] [-] Digital Marketing Strategist - Paid Search
What we do:
At PESI we reach millions of professionals daily, offering them advanced training so that they can help others to achieve hope and healing. Our work has a deeper purpose; one that contributes to improving the quality of life of others. Our mission is to connect knowledge with need; we help clinicians, in the mental health and healthcare fields, throughout the world expand their knowledge through delivering innovative and cutting-edge training that helps them to improve the outcomes of their clients’ lives.  

How do we do it:   
Our People Create our Success – we listen and we learn and strive to meet or exceed the expectations of our customers, associates and vendors  

Go Direct & Assume Competence - we expect open, honest and ethical relationships both internally and externally 

Be an Entrepreneur – our associates view their position or area as if it were their own business, and make decisions accordingly   

Innovation & Creativity - Continuous improvement and falling forward is what facilitates our ability to meet our mission of connecting knowledge with need

Overview the Digital Technology Team:
As a member of the Digital Marketing Strategy team, you will be using cutting edge technology to broadcast PESI’s mission around the globe. You will be working with an experienced team of Digital Marketers where you will grow and expand your skills through collaboration and innovation. When you step into the role of Digital Marketing Strategist, you will help build PESI's competitive advantage through executing and analyzing PPC marketing campaigns.

This position is responsible for campaign management across PESI’s pay-per-click advertising platforms, which includes: campaign creation, trafficking, strategic approach, performance analysis, optimization, reporting, and forecasting. The Digital Marketing Strategist is expected to work collaboratively with a cross-functional team to deliver against business goals and report on performance to internal stakeholders.

What I will be doing: (Responsibilities)   
  • Design, build, monitor, and scale campaigns across several ad accounts in Google and Bing
  • Optimize campaigns to drive revenue growth and deliver on business KPIs, while also capable of building out a strategy that will propel long-term, profitable growth
  • Conduct analysis that results in actionable insights and data-driven recommendations
  • Manage monthly budgets across accounts and campaigns and provide investment recommendations
  • Identify, communicate, and act on opportunities and risks proactively
  • Ensure campaigns and accounts follow best practices
  • Drive innovation within campaigns and accounts
  • Report and present performance and recommendations to stakeholders
  • Research and stay on top of new innovations and best practices in paid search
  • Collaborate across teams to test and optimize targeting, creative assets, and messaging to improve ROI

What I bring to the team: (Requirements)
  • Degree in Marketing, Computer Science, Communications, Information Systems, Business, Statistics or Related Major
  • Proficient understanding of:
      • Google Ads & Google Ads Editor
      • Microsoft Advertising & Microsoft Advertising Editor
      • Google Analytics
  • 1-3 years of performance marketing experience primarily focused on managing and optimizing campaigns within Google Ads and/or Microsoft Advertising platforms
  • 1-3 years of experience in building ad account structures and optimizing performance for Search, Display, and Shopping Campaigns
  • Highly proficient in Excel/Google Sheets and Microsoft Office Suite

What would thrill us:
  • Professional certifications in Google Ads and/or Google Analytics
  • Experience with Search Ads 360 not required, but a big +++
  • Experience in data analysis and reporting with Data Studio, Power BI or similar applications
  • Proficient with Google Marketing Platform, Google Tag Manager and pixel implementation
  • Managing combined budgets of $1M - $2M annually
  • Knowledge of basic web development a plus (HTML/CSS, WordPress)
  • Motivation to quickly learn innovative marketing technologies like GA4 and experiment with new capabilities
  • Ability to manage multiple tasks with great attention to detail. A team player who has an excellent track record of working in a collaborative environment
  • You truly exemplify our core values to be direct and kind, informed and curious, driven, and collaborative and have a lot of fun doing it!

Candidates must be able to provide proof of eligibility to work in the United States following an offer of employment

Equal Employment Opportunity 
PESI is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status.  All qualified candidates are encouraged to apply.

Share this job posting with your friends. https://www.pesi.com/careers/4890/digital-marketing-strategist-paid-search
[+] [-] Group Sales Account Manager
What We Do:
At PESI we reach millions of professionals daily, offering them advanced training so that they can help others to achieve hope and healing. Our work has a deeper purpose; one that contributes to improving the quality of life of others. Our mission is to connect knowledge with need; we help clinicians, in the mental health and healthcare fields, throughout the world expand their knowledge through delivering innovative and cutting-edge training that helps them to improve the outcomes of their clients’ lives. 

How We Do It:  
Our people create our success: We listen and we learn, and we strive to meet or exceed the expectations of our customers, associates and vendors. 

We go direct and assume competence:  We expect open, honest and ethical relationships both internally and externally.

We encourage you to be an entrepreneur: Our associates view their position or area as if it were their own business, and make decisions accordingly.  

We aim for innovation and creativity: Continuous improvement and falling forward is what facilitates our ability to meet our mission of connecting knowledge with need.

Overview the Group Sales Team:
The PESI Group Sales Team identifies opportunities to deliver world-class behavioral health, rehab, and healthcare education to organizations and professionals around the world!  As an international leader in continuing education, PESI is looking to expand its educational reach by identifying new, as well as scaling existing, business-to-business opportunities. The bounds of this position will only be limited by the entrepreneurial spirit of the successful candidate that accepts the role. Candidates for this position must be team players, possess exceptional drive, be entrepreneurial, love the game of business, and be naturally curious.  Our goal is to meet the needs of organizations that want to train groups of their staff at a time and place convenient for them.  A successful Group Sales Account Manager will embrace working in an environment where building relationships is key. 

What You Will Be Doing: (responsibilities)
  • Prepare account strategies and administrative responsibilities to ensure a high level of customer satisfaction is maintained
  • Identify potential customers, and the decision makers within the customer’s organization 
  • Develop and cultivate relationships with state and national associations, co-sponsor organizations, industry influencers, and key strategic partners
  • Identify opportunities for campaigns, services, and distribution channels that will lead to an increase In-House business
  • Daily phone/e-mail activity is required for generating and following up on leads
  • Develop rapport with new customers, and set targets for sales and provide support that will continually improve the relationship
  • Complete control and responsibility for servicing/facilitating events sold including partnering with internal staff
  • Partner with the internal team, marketing, and other managers to increase sales opportunities and thereby maximize revenue 
  • Complete and maintain accurate sales information and perform reporting functions on an ongoing and timely basis including quotes/pricing and contracts
  • Ensure that data is accurately entered and managed within CRM
  • Work with Business Manager on topic knowledge and speaker selection 
  • Prepare and analyze annual budget

What You Bring to the Team: (skills and requirements)
  • 3- 5 years working experience in a sales metrics driven role, preferably in the healthcare industry
  • BS/BA in Marketing or Business Administration or equivalent work experience.
  • A keen entrepreneurial drive with the ability to act independently with a sense of urgency and the confidence to handle a variety of challenges
  • Accountable for individual performance measures
  • Exceptional relationship development and management skills
  • Excellent communication and time management skills
  • Extremely comfortable with cold calling and prospecting
  • Demonstrated ability in problem solving and negotiation with special emphasis on closing the sale
  • Proficiency in MS Office and CRM software (e.g. Salesforce)

What Would Thrill Us:
  • Experience working with multiple computer systems
  • Knowledge of various webinar delivery platforms, i.e. Zoom
  • Involvement and success in a fast-paced, quickly changing environment
  • Proven experience of demonstrating entrepreneurial spirit, creative mindset, persuasive communication skills and motivation for growth

Candidates must be able to provide proof of eligibility to work in the United States following an offer of employment.

Equal Employment Opportunity  
PESI is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status.  All qualified candidates are encouraged to apply.


Share this job posting with your friends. https://www.pesi.com/careers/4739/group-sales-account-manager
[+] [-] IT Operations Support
What We Do:
At PESI we reach millions of professionals daily, offering them advanced training so that they can help others to achieve hope and healing. Our work has a deeper purpose; one that contributes to improving the quality of life of others. Our mission is to connect knowledge with need; we help clinicians, in the mental health and healthcare fields, throughout the world expand their knowledge through delivering innovative and cutting-edge training that helps them to improve the outcomes of their clients’ lives. 

How We Do It:  
Our people create our success: We listen and we learn, and we strive to meet or exceed the expectations of our customers, associates and vendors. 

We go direct and assume competence:  We expect open, honest and ethical relationships both internally and externally.

We encourage you to be an entrepreneur: Our associates view their position or area as if it were their own business, and make decisions accordingly.  

We aim for innovation and creativity: Continuous improvement and falling forward is what facilitates our ability to meet our mission of connecting knowledge with need.

Overview the IT Operations Team: 
Information Technology Operations Support is responsible for day to day remote and hands-on support of computers and software for end users.  This entails supporting over 150 users - some on the main campus and many working remotely (including the US, UK, and Australia). A thorough knowledge of Microsoft operating systems and Office applications is essential, combined with a fundamental understanding of security controls, business applications, and general IT infrastructure processes.

Overall, the candidate must combine IT skills with excellent people skills.  The ability to work with all staff levels on both technical and training requirements is essential to job success. Timely, clear, and cheerful communication is essential. The person in this position will often be PESI’s “first impression” with new staff.

       Our Environment
    • Windows operating systems (both server and workstation)
    • Microsoft Office 365
    • Microsoft Endpoint Manager/Configuration Manager
    • TeamViewer remote access and control
    • Dell desktop and laptop hardware

What You Will Be Doing: (responsibilities)
  • Serve as primary technical support for all staff onsite and in remote office locations – communicating via phone, email, or in-person
  • Perform patch management, application packaging and distribution, and operating system deployment
  • Operate and maintain existing Microsoft SCCM (Endpoint Manager) installation
  • Maintain and upgrade operating system images and application packages
  • Monitor software vendors for updates and schedule timely upgrades using SCCM
  • Manage Group Policy and Active Directory environment
  • Troubleshoot and resolve hardware, operating system, application, and networking issues
  • Manage physical inventory of PC and networking equipment – including taking delivery, deployment, storage, and upgrading
  • Maintain secure network environment by applying upgrades, maintaining security methods, and complying with PCI requirements
  • Document processes and technical support solutions
  • Monitor assigned network environment for potential upgrades, improvements, or automation to systems and processes and make recommendations to manage
  • Investigate events and log files to determine root cause of issues
  • Assist with server and user workstation upgrades
  • Assist with limited server and infrastructure support
  • Assist with telephone (VOIP) installation and/or configuration
  • Assist with hardware specification and acquisition
  • Maintain documentation of activities completed
  • Project documentation and tracking

What You Bring to the Team: (skills and requirements)
  • Bachelor’s degree preferred
  • Minimum 4 years’ experience in similar role within corporate environment
  • IT Infrastructure knowledge and/or training a major plus
  • Experience with Windows operating system installation and support
  • Experience in Microsoft Office support
  • Working with both in-office and remote-based staff
  • Ability to install/build desktop operating system environments using modern imaging solutions
  • Comfort juggling multiple concurrent issues
  • Strong ability to work independently
  • Strong writing and documentation skills
  • Exceptional verbal communication skills and etiquette
  • Ability to lift/carry moderately heavy computer equipment (boxes with CPUs or monitors, for example)

What Would Thrill Us:
  • Office365 administration experience
  • Microsoft Active Directory and Group Policy management
  • Microsoft Endpoint Manager (MEM), including Intune and/or System Center Configuration Manager (SCCM) experience
  • Windows Autopilot initialization and configuration
  • Mitel phone system administration
  • Azure AD/AD Connect experience
  • Virtual desktop (VDI) experience
  • Networking certifications (CCNA, for example)
  • Experience with RBAC and Least Privilege security models
  • Involvement and success in a fast-paced, quickly changing environment
  • Prior leadership and/or training roles 

Candidates must be able to provide proof of eligibility to work in the United States following an offer of employment

Equal Employment Opportunity
PESI is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status.  All qualified candidates are encouraged to apply.


Share this job posting with your friends. https://www.pesi.com/careers/4793/it-operations-support

PESI Publishing

Please email your resume to careers@pesipublishing.com .
[+] [-] PESI Publishing – Marketing Strategist
What We Do:
At PESI Publishing, we create books and resources in the areas of psychology, education, and self-help, with worldwide sales and distribution. What sets us apart as a publisher is that we see no limits, no bounds to what we can do. Our entrepreneurial and creative spirit, along with our marketing savvy, drives our business. We take great pride that every book is a genuine partnership and highly collaborative journey with our author, something that is unique in the industry. 

Overview of the PESI Publishing Team:
The PESI Publishing team is a rapidly growing independent publisher that produces mental health treatment workbooks; professional, self-help, and parenting books; children’s books; and therapy card decks. We work with Amazon and New York Times best-selling authors such as: Lori Gottlieb, Judson Brewer, Daniel Siegel, Janina Fisher, David Burns and more! Our products are designed to teach and expand clinical knowledge with straightforward and practical resources to make information easily accessible. Our mission is to connect knowledge with need, and in that spirit, our team is driven to create world-class educational solutions for our readers.

What You Will Be Doing: (responsibilities)
  • Create and execute impactful marketing campaigns for professional, trade, and children’s titles, in collaboration with our editorial, sales and digital teams
  • Identify advertising opportunities for current and new titles, and manage creation of campaigns
  • Develop marketing campaigns that are creative, compelling, and effective
  • Produce engaging graphics for marketing, either independently or in collaboration with our design team
  • Co-create email marketing campaigns with our digital marketing team
  • Measure marketing campaign data and report on overall marketing performance to include various channels and metrics
  • Utilize metrics to drive informed business decisions
  • Establish best practices for our team around outreach to influencers—including planning and executing mailings to author lists, affiliates and our own lists
  • Write press releases and drive media outreach for unpaid and paid promotion

What You Bring to the Team: (skills and requirements)
  • Bachelor’s degree in communications, marketing, journalism, public relations, and/or related field
  • 2–4 years of digital marketing experience
  • Strong knowledge of social platforms including, Facebook, Instagram, TikTok, LinkedIn and YouTube
  • Working knowledge of HTML
  • Experience with Hubspot, Silverpop, or other email marketing systems
  • Skilled in graphic design programs like Canva or Adobe Creative Suite
  • Ability to create and edit video content for multi-platform use and distribution
  • Creative copy writing experience and excellent communication skills
  • Ability to work independently
  • Willingness to take data-driven, calculated risks
  • Adept multitasking skills with the ability to quickly adapt to shifting goals and deadlines

What Would Thrill Us:
  • Ability to successfully grow and manage a dedicated email channel
  • A passion for supporting mental, physical, and emotional health
  • Working knowledge of SEO and SEM
  • Experience with Amazon Ads
  • Experience in the publishing industry
 
How We Do It:  
Our people create our success: We listen and learn, and we strive to meet or exceed the expectations of our customers, associates, and vendors.

We go direct and assume competence: We expect open, honest, and ethical relationships, both internally and externally.

We encourage you to be an entrepreneur: Our associates view their position or area as if it were their own business and make decisions accordingly.

We aim for innovation and creativity: Continuous improvement and falling forward is what facilitates our ability to meet our mission of connecting knowledge with need.

What Else You Should Know About Us: 
We are an organization that loves to play the game of business, and we are unapologetically driven and dedicated to not only publish a book but sell it as well. We are incredibly humbled and energized by the thought that our books and resources have the power to change lives.

Candidates must be able to provide proof of eligibility to work in the United States following an offer of employment.

Equal Employment Opportunity 
PESI is committed to creating a diverse environment and is proud to be an equal opportunity employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other applicable legally protected status. All qualified candidates are encouraged to apply.

Share this job posting with your friends. https://www.pesi.com/careers/4706/pesi-publishing-marketing-strategist

therapist.com

Please email your resume to careers@pesi.com .
[+] [-] therapist.com Editor In Chief
What We Do:
Therapist.com connects individuals with mental health needs with information, resources, and therapists.  We are seeking a curious curator as the Editor In Chief of therapist.com to collaborate with our team and our leading experts to create thoughtful, inspiring content for those facing challenges in their lives. This is an opportunity to help build a unique brand voice inside a diverse organization that serves mental health professionals and the general public alike.    

  • Create great content: Bring your energy, curiosity and passion to create a vision and a voice for the site.  Join an organization with access to the world’s leading experts in mental health and use those connections to bring relevant timely and potentially lifesaving content to our audience.
  • Make us smarter: We need your digital publishing expertise to grow the readership of therapist.com, implement best practices and use data to make strategic decisions about creating content that the general public and therapists alike love.

Responsibilities:   
  • Curate, create, assign, write, edit, and produce content daily for those who seek understanding of mental health issues and how they can heal
  • Lead and develop a team of writers, giving comprehensive and constructive feedback. As well as source new writers; review the portfolios and edit tests of new potential contributors
  • Consistently meet deadlines, while managing a team of people and multiple projects simultaneously, and prioritizing workload
  • Ensure the quality, creativity, relevance and thoughtfulness of all editorial content
  • Think and react quickly to breaking news to coordinate breaking news language for the website
  • Develop and execute a strategic content plan, while also making independent and well-reasoned decisions based on real-time metrics and common sense
  • Establish relationships with key experts to create content relevant to the latest science-based approaches and upcoming trends in the field of mental health
  • Coordinate with social media, website marketing, and digital marketing teams for content promotional opportunities
  • Monitor, interpret and make recommendations using key metrics and data to measure the impact of content
  • Work closely with the following areas: social, SEO, publishing and digital strategy
  • Partner with SEO team to ensure all content is SEO optimized
  • Help to develop therapist.com editorial and stylistic standards

Requirements:
  • Relevant experience as a journalist, editor, and/or editorial manager
  • Has at least 8+ years of experience in digital publishing
  • Has exceptional written and oral communication skills (please provide a portfolio of your work)
  • Has experience growing and engaging an online audience
  • Has an ability to quickly absorb complex ideas and distil them into concise, accessible copy with strong attention to detail and accuracy
  • Has sound knowledge, understanding, skills and experience to act with cultural competence
  • Has a strong interest in mental health issues and a passion for helping others find healing
  • Has a solid understanding of current trends in therapy, digital publishing, online marketing
  • Has strong experience using content analytics platforms and a working knowledge of SEO content marketing strategies
  • Has proven ability to lead teams and projects and take ownership of work
  • Has an entrepreneurial mindsight and is growth oriented

Preferred Skills:
  • Working knowledge of WordPress (or similar CMS)
  • Experience with Grammarly, plagiarism detectors, Google Docs or other editing tools preferred
  • Beginner to intermediate HTML experience with the ability to code webpages using an HTML editor, i.e. Dreamweaver
  • Experience using graphic design software and tools, i.e. InDesign, Illustrator, Photoshop, Canva
  • Video editing skills - know the basics of cutting, splicing and overlapping (for b roll) and adding music
  • Experience as a licensed psychologist, counselor, social worker or related field, is considered a strong plus +++

What Else You Should Know About Us:
We are an organization that loves to play the game of business and we are unapologetically driven and dedicated to creating world-class educational solutions for our customers. By doing so, we get to help people around the world find comfort and healing.

Candidates must be able to provide proof of eligibility to work in the United States following an offer of employment.

Equal Employment Opportunity: 
PESI is committed to creating a diverse environment and is proud to be an equal opportunity employer.  All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status.  All qualified candidates are encouraged to apply.

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