Product Detail

At the completion of this program, you should be able to:

1. Define the following concepts: Accountable Care Organizations, Patient Homes, Patient Satisfaction and Preventable Readmissions.
2. Name 5 challenges to health care providers.
3. Learn 3 strategies that acute care facilities are using to increase patient satisfaction scores.
4. List 8 aspects of the Patient Bill of Rights.
5. Define the “Patient Factor”.

1. Who does this affect?
1. Essential Health Benefits
2. Medicaid
1. 1- 133% of the poverty level
2. State run programs
3. Medicare
4. Privately Insured
1. Can you keep your insurance?
2. Significant Changes
3. Uninsured
4. Individual Mandates
2. Health Care Exchanges
1. Levels of Coverage
2. Web Site
3. Patient Bill of Rights
4. The Patient Factor
1. Patient Accountability
5. ACOs and Patient Homes
1. Coordinated Care
2. Standards of Care
3. Outcome Based Payment
4. Access to care
6. Patient Satisfaction Scores
1. Recapturing the Money
1. Clinical Domain
2. Patient Experience Domain
2. Strategies
7. Readmission Penalties
1. Pneumonia, heart attacks, and heart failure
2. Observation Status
8. Chronic Disease Management
9. Documentation
1. HIPPA/Omnibus
2. EMR
10. Opportunities for Nursing
1. Advanced Practice Nurses
2. Case Management
3. Community Health Centers
4. School Based Centers
5. Telehealth
6. Fraud Waste and Abuse

Michele Gonsman, RN, BSN, ALNC, CPSS, has been a registered nurse for 20 years. She has extensive experience in multiple nursing specialties including ER/Trauma, General Medical/Surgical, Orthopedics, Neurology, Skin and Wound Care, and Telemetry. Michele has worked in the acute care area for 20 years and has also worked as a clinical consultant for a medical company, where she lectured frequently on pressure ulcer prevention and management. She has performed prevalence and incidence research studies in relation to pressure ulcers. Michele has been a clinical instructor for nursing students. She is also an advanced legal nurse consultant, which enables her to have unique insight into documentation and facilities, and has written educational programs relating to forensic nursing. Michele has done extensive research on the Affordable Care Act and how it is affecting not only nursing, but the entire healthcare field. She is currently writing a book on this topic. Disclosures:

Financial: Michele Gonsman is receiving a fee for speaking at this educational activity.

Nonfinancial: Michele Gonsman has no relevant nonfinancial relationships to disclose.

For U.S. and Canadian customers, CE is available for $9.99 USD per participant. International CE rates may vary; please contact our Customer Service at 1-800-844-8260 for more details.

Listed below are the continuing education credit(s) currently available for this non-interactive self-study package. Please note, your state licensing board dictates whether self study is an acceptable form of continuing education. Please refer to your state rules and regulations.

Certificates of Successful Completion will be emailed, faxed or mailed to participants completing the post-test/evaluation and paying the CE fee.

**Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of mental health professionals. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice in accordance with and in compliance with your professions standards.

All members of the PESI, Inc. planning committee have provided disclosures of financial relationships with ineligible organizations and any relevant non-financial relationships prior to planning content for this activity. None of the committee members had relevant financial relationships with ineligible companies or other potentially biasing relationships to disclose to learners. For speaker disclosures, please see the faculty biography.

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Nurses/Nurse Practitioners/Clinical Nurse Specialists - Credit Expired: 12/11/2016
No CE available for this board.

California Nurses: PESI, Inc. is a provider approved by the California Board of Registered Nursing, Provider #:17118 for 1.5 self-study contact hours.

You will need to provide your license number to PESI. PESI must have this number on file in order for your hours to be valid.

Florida Nurses: PESI, Inc. is an approved provider by the Florida Board of Nursing. Provider #: FBN2858. These materials qualify for 1.5 self-study contact hours.

Iowa Nurses: PESI, Inc. is an approved provider by the Iowa Board of Nursing. Provider #: 346. Nurses successfully completing these self-study materials will earn 1.8 self-study contact hours.

Copies of the evaluation may be sent to the IBON. You will need to provide your license number to PESI. PESI must have this number on file in order for your hours to be valid.

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Other Professions
This self-study activity qualifies for 1.5 clock hours of instructional content as required by many national, state and local licensing boards and professional organizations. Retain your certificate of completion and contact your board or organization for specific filing requirements.

Disclaimer: **Information obtained in this course should be used within your scope of practice.
**It is your ethical responsibility to report accurate hours to your licensing board.
**All self-study participants must complete and pass (80% or better) a post-test and evaluation prior to receiving a certificate of completion. If you require a copy of the test/evaluation for CE purposes, please print at the time you take the test. Or you may call our customer service department and a copy of your test/evaluation will be emailed to you. Please allow 30-45 days.

Nurse, Advance Practice Nurses, Clinical Nurse Specialists, Licenses Practical Nurses