PESI live seminar update: Due to concerns with COVID-19, all seminars have moved online. Click here for Online Learning Options.

Product Detail

Managing Challenging Patient Behaviors
DVD Video
$219.99 USD
Product Details
Format:
DVD Video - 4+ hours   Instructions
Length:
5 hr 43 min
Details:
Multi-disc DVD recording with electronic manual and instructions.
Author:
VALERIE VESTAL, MSN, PMHNP-BC
Publisher:
PESI HealthCare
Copyright:
5/13/2020
CE Available:
Yes, See CE credit tab for complete continuing education details
Product Code:
RNV078085
Objectives
  1. Determine criteria for high-risk behavior.
  2. Apply interpersonal effectiveness skills to patient evaluation.
  3. Analyze effective strategies to de-escalate dangerous behavior.
  4. Assess for the symptoms of major illness that interfere with treatment.
  5. Evaluate the effectiveness of your communication skills to de-escalate aggressive behavior.
  6. Compare approaches to various high-risk patient profiles.
Outline
Lowering Risk for Dangerousness in Patient Encounters
  • Priority is Safety
    • Understanding Risk for Dangerousness
    • Mechanisms for Coping
    • Strategies to Deal with the Angry Patient
Healthcare Goals
  • Treatment Focused
  • Do No Harm
  • Clear Boundaries
Evaluating the Patient
  • Ask the Right Questions
  • Understand Patient’s Motivation
  • Motivational Interviewing: Asking, Listen, Inform
  • Engage Patients in Focused Communication
  • Listen with Empathy
  • Empower the Patient
Interpersonal Effectiveness Skills
  • Self-Awareness
  • What Type of Communicator Are You?
  • Reciprocal Communication Strategies
  • Clinician Self-Care
Engage Patients in Focused Communication
  • Understand Patient’s Level of Communication
  • Support the Patient’s Goal
  • Multi-Disciplinary Intervention
Treatment Team Concept
  • Navigating Difficult Dynamics
  • Mediation & Leadership Roles
  • Engage Families Constructively
Understanding Challenging Symptoms
  • The Mentally Ill Patient
  • Know Your Limits
  • Understand Chronic & Severe Mental Illness
Severe Mental Illness
  • Schizophrenia/Schizoaffective Disorders
  • Substance-Induced Psychosis
  • Bipolar Disorder
  • Major Depression
  • Anxiety Disorder
  • Obsessive-Compulsive Disorder
  • Antisocial Personality Disorder
  • Borderline Personality Disorder
Disorders with Unique Risk
  • Developmental Disabilities
  • Delirium
  • Dementia
  • Substance Abuse
  • Special Considerations for Violent Patients
Acute Crisis
  • Sexual Assault
  • Domestic Violence
  • Suicidal Ideation & Risk
Author

VALERIE VESTAL, MSN, PMHNP-BC

Valerie R. Vestal, MSN, PMHNP-BC., is a Board-Certified Psychiatric Nurse Practitioner. She has worked both in a Partial Hospitalization Program (PHP) and in an outpatient private practice. In the PHP program, she has been responsible to identify patients at high risk for aggression and those who have histories of repeated violent behavior. Valerie is skilled at managing crisis intervention, minimizing physical and psychological harm for staff and patients.

Additionally, she serves in the United States Navy Reserve and was deployed to the Warrior Transition Program. Valerie was responsible to ease the reintegration process for sailors and families. She also continues to provide health assessments and psychological evaluations for military members.

Valerie is a highly sought-after speaker, typically focusing on challenging patient behaviors. She has shared her expertise with multidisciplinary audiences throughout the country and a sea on a cruise ship.

Speaker Disclosures:

Financial: Valerie Vestal is the director and founder of Platinum Performance by Valerie. She has an employment relationship with Moodtreatment Center. Ms. Vestral receives a speaking honorarium from PESI, Inc.

Non-financial: Valerie Vestal has no relevant non-financial relationship to disclose.
Continuing Education Credits
Save time and $10 off the price of other submission methods – purchase & take the CE test online for $19.99 USD per participant. Additional processing fees apply for other submission methods (i.e. mail, fax, etc.). Please contact our Customer Service at 1-800-844-8260 for more details.

Listed below are the continuing education credit(s) currently available for this non-interactive self-study package. Please note, your state licensing board dictates whether self study is an acceptable form of continuing education. Please refer to your state rules and regulations.

Certificates of Successful Completion are available for email, download and/or printing from your online account immediately following the successful completion of the post-test/evaluation.

**Materials that are included in this course may include interventions and modalities that are beyond the authorized practice of mental health professionals. As a licensed professional, you are responsible for reviewing the scope of practice, including activities that are defined in law as beyond the boundaries of practice in accordance with and in compliance with your professions standards.

The planning committee and staff who controlled the content of this activity have no relevant financial relationships to disclose. For speaker disclosures, please see speaker bios.


Nurses, Nurse Practitioners, and Clinical Nurse Specialists - Credit Available Until: 5/13/2023
American Nurses Credentialing Center Logo
PESI, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation. Nurses completing these self-study materials will earn 6.0 contact hours. Expires: 5/13/2023.

California Nurses: PESI, Inc. is a provider approved by the California Board of Registered Nursing, Provider #:17118 for 6.0 self-study contact hours.

You will need to provide your license number to PESI. PESI must have this number on file in order for your hours to be valid.

Florida Nurses:
Florida
PESI, Inc. is an approved provider by the Florida Board of Nursing. Provider #: FBN2858. These materials qualify for 6.0 self-study contact hours.

Iowa Nurses: PESI, Inc. is an approved provider by the Iowa Board of Nursing. Provider #: 346. Nurses successfully completing these self-study materials will earn 6.2 self-study contact hours.

Copies of the evaluation may be sent to the IBON. You will need to provide your license number to PESI. PESI must have this number on file in order for your hours to be valid.


Occupational Therapists & Occupational Therapy Assistants - Credit Available Until: 5/13/2022
AOTA Logo
PESI, Inc. is an AOTA Approved Provider of continuing education. Provider #: 3322. This self-study course qualifies for 6.0 self-study contact hours or .6 CEUs in the Category of Domain of OT and Occupational Therapy Process. The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA. Course Level: Intermediate.

Arizona Occupational Therapists & Occupational Therapy Assistants:
Florida
CE credit is available. This self-study course consists of 6.0 continuing education clock hours for Arizona OTs and OTAs. The Arizona Board of Occupational Therapy Examiners (R4-43-203) confirms acceptance of continuing education programs relevant to occupational therapy that are approved by the American Occupational Therapy Association (AOTA).

Florida Occupational Therapists & Occupational Therapy Assistants:
Florida
PESI, Inc. is an approved provider with the Florida Board of Occupational Therapy. Provider Number 50-399. This self-study course qualifies for 6.0 continuing education credits.


Physical Therapists & Physical Therapist Assistants
This self-study course consists of 6.0 clock hours of instruction that is applicable for physical therapists. CE requirements for physical therapists vary by state/jurisdiction. Please retain the certificate of completion that you receive and use as proof of completion when required.

California Physical Therapists & Physical Therapist Assistants:
CA PT
PESI, Inc. is recognized by the Physical Therapy Board of California as an approval agency to approve providers. This self-study lecture qualifies for 6.0 continuing competency hours.

Kentucky Physical Therapists & Physical Therapist Assistants: CE credit is available. This self-study course consists of 6.0 continuing education credit hours for Kentucky Physical Therapists. The rule under 201 KAR 22:045, Section 2, (2)(a) states that category 1 continued competency credits can be earned from providers approved by another physical therapy licensing agency. PESI, Inc. is a Registered Physical Therapy Continuing Education Sponsor through the State of Illinois Department of Financial and Professional Regulation, Division of Professional Regulation. License #: 216.000270.

New York Physical Therapists & Physical Therapist Assistants: PESI, Inc. is recognized by the New York State Education Department, State Board for Physical Therapy as an approved provider for physical therapy and physical therapy assistant continuing education. This self-study course qualifies for 7.4 contact hours.


North Carolina Physical Therapists, Physical Therapist Assistants
NCBPTE approval by virtue of approval by The New York State Education Department, Office of the Professions, State Board for Physical Therapy licensure board or state APTA chapter Approval good through .

Pennsylvania Physical Therapists and Assistants: The Pennsylvania State Board of Physical Therapy recognizes approval by all other state boards. This self-study activity consists of 6.0 clock hours of instruction that is applicable for physical therapists.

Texas Physical Therapists & Physical Therapist Assistants: This self-study activity is provided by the Texas Board of Physical Therapy Examiners Accredited Provider #2106032TX and meets continuing competence requirements for physical therapist and physical therapist assistant licensure renewal in Texas. This activity will provide 6.0 CCUs. The assignment of Texas PT CCUs does not imply endorsement of specific course content, products, or clinical procedures by TPTA or TBPTE. Full attendance is required; no partial credits will be offered for partial attendance.

Utah Physical Therapists and Physical Therapist Assistants: This course is designed to meet the Utah DOPL Rule R156-24b-303b.2.c.iv - A commercial continuing education provider providing a course related to the practice of physical therapy. Please retain a copy of the advertising brochure and your certificate of completion to provide to your board should this be requested of you. This self-study activity consists of 6.0 clock hours of continuing education instruction.

Virginia Physical Therapists & Physical Therapy Assistants: CE credit is available. This course consists of 6.0 hours of type 2 continued competency credit for Virginia Physical Therapists and Physical Therapy Assistants. Regulation 18VAC112-20-131, Section B, (2) states that up to ten type 2 continued competency credits can be earned by completing independent study activities related to the clinical practice of physical therapy.


Physician Assistants - Credit Available Until: 5/13/2023
AAPA accepts certificates of participation for educational activities certified for AMA PRA Category 1™ from organizations accredited by ACCME such as PESI. Physician assistants may receive a maximum of 6.0 hours for completing this self-study program.

PESI, Inc. is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. PESI, Inc. designates this enduring material for a maximum of 6.0 AMA PRA Category 1 Credit(s)™.


Social Workers
ASWB Logo
PESI, Inc., #1062, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers. State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. PESI, Inc. maintains responsibility for this course. ACE provider approval period: January 27, 2020 - January 27, 2023. Social Workers completing this course receive 5.5 Clinical Practice continuing education credits. Course Level: Intermediate. Format: Asynchronous distance learning. Full attendance is required; no partial credits will be offered for partial attendance. A certificate of attendance will be awarded at the end of the program to social workers who complete the program evaluation.

Canadian Social Workers: Canadian provinces may accept activities approved by the ASWB for ongoing professional development.

California Social Workers: The California Board of Behavioral Sciences accepts CE programs that are approved by other approval agencies, including several that approve PESI and its programs. A full list of approval agencies accepted by the BBS can be found at www.bbs.ca.gov/licensees/cont_ed.html under “Where to find CE Courses.” This Intermediate level self-study activity consists of 6.0 clock hours of continuing education instruction.

Colorado Social Workers: PESI, Inc. is an approved provider with the Colorado Chapter of the National Association of Social Workers. Provider #1413. This course has been approved for 6.2 continuing education hours.

Florida Social Workers:
Florida
PESI, Inc. is an approved provider with the Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling. Provider Number 50-399. This self-study course qualifies for 6.0 continuing education credits.

Illinois Social Workers: PESI, Inc. is an approved provider with the State of Illinois, Department of Financial and Professional Regulation, Division of Professional Regulation. License #: 159-000154. Successful completion of this self-study activity qualifies for 6.0 contact hours.

Kansas Social Workers: PESI, Inc. is an approved provider with the Kansas Behavioral Sciences Regulatory Board. Provider #14-006. This self-study course has been approved for 6.0 continuing education hours.

Minnesota Social Workers: PESI, Inc. is an approved provider with the State of Minnesota, Board of Social Work. Provider #: CEP-140. This self-study course has been approved for 6.0 continuing education hours. A certificate will be issued upon successful completion of a post-test.

Montana Social Workers: The Montana Board of Behavioral Health no longer pre-approves any courses or sponsors. Each licensee is responsible for taking courses which contribute to their competence and directly relate to their scope of practice as defined in board statute (MAR 24-219-32). Licensees must keep CE documentation for three years in case of an audit. This intermediate level self-study activity consists of 6.0 clock hours of instruction.

New York Social Workers: PESI, Inc. is recognized by the New York State Education Department's (NYSED) State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0008. This self-study activity will qualify for 7.25 contact hours. Full attendance is required; no partial credits will be offered for partial attendance. Expires: December 31, 2020.

Ohio Social Workers:
Florida
PESI, Inc. is an approved provider with the State of Ohio Counselor, Social Worker and Marriage & Family Therapist Board. Provider approval #:RCST071001. Full attendance at this course meets the qualifications for 6.0 clock hours of continuing education credit. TBD

Pennsylvania Social Workers: The Pennsylvania State Board of Social Workers, Marriage and Family Therapists and Professional Counselors accepts many national association CE approvals, several of which PESI offers. For a full list, please see your State Board regulations at https://www.dos.pa.gov/ProfessionalLicensing/BoardsCommissions/. This intermediate self-study activity consists of 6.0 clock hours of continuing education instruction.


Other Professions
This self-study activity qualifies for 6.0 clock hours of instructional content as required by many national, state and local licensing boards and professional organizations. Retain your certificate of completion and contact your board or organization for specific filing requirements.

Disclaimer: **Information obtained in this course should be used within your scope of practice.
**It is your ethical responsibility to report accurate hours to your licensing board.
**All self-study participants must complete and pass (80% or better) a post-test/evaluation prior to receiving a certificate of completion. If you require a copy of the test/evaluation for CE purposes, please print at the time you take the test. Or you may call our customer service department and a copy of your test/evaluation will be emailed to you. Please allow 30-45 days.


Audience
  • Nurses
  • Nurse Practitioners
  • Nurse Educators
  • Clinical Nurse Specialists
  • Physician Assistants
  • Nursing Home Administrators
  • Social Workers
  • Occupational Therapists
  • Physical Therapists
  • Risk Managers