THE DENTAL CONTRACT
- Insurance carrier rights
- Trends in today's contracts
- changes in benefit frequency
- oral-systemic disease link
- avoiding dental fraud
- PPO participation
PRACTICE MANAGEMENT
- Fees
- Patient communication and managing the patient
- What consultants look for—common practice mistakes
- The importance of self-auditing records
- Risk management tips
AVOIDING DENTAL FRAUD
- Avoiding "red flags"
- Bundling and unbundling
- Suspicious claims
- Fee discounts
- Over-utilization
- Accepting Medicaid: Should you/shouldn't you?
- Examples of legal action
THE COMPLETE CLAIM FORM
- How to look at claims like a claims reviewer
- Correct x-ray, photograph, and narrative submission
INSURANCE STRATEGIES
- Learn how the insurance company thinks
- Learn to prevent denials
- Learn to correctly resubmit claims for appeal
- The truth about insurance company stall tactics—Are they real?
- Effect of the HIPAA laws on coding
- Effective communication skills
- Discover how to use the EOB to your advantage
EFFECTIVE CODING AND BILLING
- Tips you can use to keep your practice afloat in a down economy
- Identify the biggest loss of income for your office and how to correct it
- CDT—the latest additions and revisions
- Documentation needed to support claims
- Correct use and maximization of codes
- Electronic claim filing
- Outside financing—Which lender should your practice recommend?
- The correct claim attachments and narratives—What needs to be included?
- Important tips to ensure a complete claim—the first time you submit it
SPECIAL AREAS OF ATTENTION
- Learn to bill periodontal services correctly
- Fraud: Prevent fraud from occurring in your billing